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How often should I clean my carpets?

How many opinions would you like? There’s no hard and fast rule that applies to all situations. Many factors such as children, pets, environmental situations and so on play a role in how quickly your carpet soils. Here’s some information to help determine the right interval for you. The IICRC is an industry organization providing …Continue Reading…

What Does WoolSafe-Approval Mean To You?

You might be surprised to learn that most carpet and rug care service company employees have no formal training or education. Unfortunately, many cleaners working on your fine furnishings may have learned how to clean on your job. Professional cleaning companies aren’t even required to be licensed or insured. And there is no requirement to …Continue Reading…

We focus on great customer service

We’ve all heard horror stories of people who feel that they’ve been ripped off by a service-based company. That’s why we put customer service first at Bock’s Steam Star. And, part of good customer service is always doing what’s right, even if we might make less money.   We’re committed to speaking the truth as …Continue Reading…

Do you suffer from allergies?

Are you sniffling and sneezing like the rest of Kansas City? Fall allergies are terrible this year. And, guess what? Dirty carpet can add to the problem.   If you suffer from allergies or asthma, we not only recommend that you have your carpet cleaned twice a year, it needs to be treated with anti-allergy …Continue Reading…

Tips for when it’s time to buy new carpet

We love to think that we can get stains out of just about any rug. But, sometimes pets have done too much damage or the carpet’s just plain old. So where do you start when it’s time to buy new carpet? Here are some tips.   Take a good look at your home and decide …Continue Reading…

Which of your Area Rugs should be cleaned by a Professional?

Wondering which of your area rugs should be professionally cleaned? In many cases, this will be a straight-forward question with an equally simple answer. Other times, it becomes more difficult to come up with a clear-cut determination. There are three basic areas you need to consider: First would be the soiling condition of your area …Continue Reading…

Healthy Home Debate: Hard floors or carpets?

It’s a big debate. Are hard floors or carpets better for a healthy home? Let’s explore. According to the EPA: Indoor air pollution is ranked among the top five environmental risks to public health. This is important as most people spend 90% of their time indoors. Children are most at risk. The question becomes, “How can I …Continue Reading…



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